If you're looking for information about how to build a wine cellar, how to store wine, how to choose a wine cellar cooling unit, how to install wine cellar cooling units, or anything else, our knowledgable sales experts will be more than happy to help you.
Not sure what brand or model you need? Our experts are always ready to give their advice when it comes to buying wine coolers from leading manufacturers such as WhisperKOOL, Breezaire, and CellarCool. Whether you prefer to have a through-the-wall wine cooling unit, a ductless wine cellar cooling unit, or even a ducted wine cellar cooling system – we have it all. Our customer care and support team will help with your search for the best wine cooler units, so feel free to contact us.
We can be reached at +1 (888) 407-7770. We are also available through live chat and email support@winecoolersempire.com 7 days a week from 9AM to 7PM EST or by filling out the form below.
Hours of Operation: 7 DAYS A WEEK,9AM - 7PM EST Company Address: 9030 W. Sahara Ave. Las Vegas, NV 89117
🟡🔴 Customer Service
Customer satisfaction is our top priority and it is how we use to define success in our business.We understand that a satisfied customer is the most crucial aspect in ensuring our company's long-term success. We are dedicated and committed to providing accurate and comprehensive information about our products.
🔴🟡 Visit Our About Us
Discover the history of Wine Coolers Empire and learn more about who we are, how we got started, and our commitment to providing excellent products and services.
Frequently Asked Questions
How fast do you ship out?
Usually within 1-2 business days.
When will I receive tracking for my order?
As soon as your package ships out.
How long will my order take to arrive?
Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder, it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS or LTL. It usually depends on the size of your package.
Do you offer free shipping?
Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA. **WhisperKOOL and Breezaire wine cellar cooling units are excluded from Free Shipping. THESE MANUFACTURERS REQUIRED ALL VENDORS MUST CHARGE FOR SHIPPING.**
If something is out of stock can I backorder or special order it?
Yes! Please contact us by phone to place your order.
Can I place my order over the phone?
Yes! We are available 7 DAYS A WEEK,9AM - 7PM EST. You can reach us at +1 (888) 407-7770.
Do you ship internationally?
At this time, we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA, please call us or write to us to get a shipping price quote. If you have a question that isn't covered here, feel free to write us below, call or email us anytime, or click the live chat button during normal business hours.