This is my second wine cooler in 25 years. I think the product is great and looking forward to another 25 years.
My SC PRO 4000 is quietly performing exactly as expected. My last Whisperkool 4200 lasted 25 years. Pretty damn impressive. If my liver lasts another 25 years I’ll be very, very happy!
The 1” diameter wine bottle pegs looks nice but the threaded pin at the end is definitely too short - is only 3/4” long.
Even when attached into 1/2” thick plywood - as recommended - even without supplied the spring washer, the screw nut will not go all way through and the peg is not completely secured. These pegs are probably designed for thin metal panels. If for 1/2” plywood the threaded pin should be at list 1” long.
I purchased the WKCE 2200 as a replacement suit for the WKCE 1060 for my cooler (See Picture). The unit keeps the weir at the perfectly set temperature. The only reason I didn't;t give it a 5 is the noise, it is louder tat the 1060 I had. Love the unit, hoping it will out last the my last one.
DELIVERY WAS AS PROMISED. AS OF NOW THE UNIT HAS NOT BEEN INSTALLED DUE TO ONGOING CONSTRUCTION OF MY WINE CELLAR.
This was a easy install in my wine cooler after my one of nearly 30 years stopped working.
The price was the best available and the follow up and commitment to deliver the wine cooler unit was great.
Unit is in; however it is making a high pitched noise. Any advice?
FYI, I like you selection of Haut-Brion for the bottle probe sample. This property has been in my family since 1935 and is the oldest of Bordeaux. Thought you might find American ownership of interest.
I haven't finished the installation yet but rant the unit for 25 minutes and it worked fine. I have the shelf almost ready and my buddy will help me lift it in place. All looks good!!
At first I was very hesitant but I can't regret buying from this website. It is legit with real people and great prices. Will definitely buy from them again.
Was in a panic when my WineMate died. Cellar Cool promised delivery in a week and it arrived on time. It took a few days to get the cellar to cool to 55 degrees again but it has maintained that now for two weeks. The major difference in the two units is that this takes out about a quart of water every day where the old unit never produced any water.
So - full disclosure... I am not a professional installer, I'm just your average Joe trying to replace my old WhisperKool AC unit with a new one AND had to swap out the ducting kit to do it. First off - The people at Wine Coolers Empire - Totally top notch and helpful. Any difficulties I'm encountering are not on them. Second, the kit that came in is big - larger than the space I'm venting to. Yes, I understand that it bends and that you can adjust it, but because it has the added fan unit in the ducting kit, it adds a good foot to 18 inches to the length of the duct. Where it's located in the unit is NOT adjustable, so you have to have a good space behind the unit to make it fit. I don't, so I had to MacGyver the hell out of it. Also, the unit attaches differently than the old unit which adds even more length to the ducting. I had to change this entirely, chisel out 1/2 from the side 2x4s so I could make the new housing work by attaching it to the unit on the room side - not the back space side. Ultimately, I had to pay $579 for the kit - really all I needed was the 1 piece that attaches to the cooler, I didn't need all the rest of the ducting, I already had it. Overall it was a triumph of ingenuity! Did I mention I had to work on this thing 3 weekends in a row to make it work? My brain hurts from having to think so much. Hopefully I'll be dead before I have to replace the next one.
Had to replace an ancient discontinued Whisperkool unit. Sent pictures to Mary and she was able to identify it and offer a replacement suggestion. Got a bit of a discount, unit arrived within the week. When I went to install the unit the old ducting kit no longer works with the newer, more efficient model (of course), so now I need to pick up the ducting kit... I've reached out to them and they responded that they'll be getting back to me today.
This replaced same model 20 years old. So far so good. Be sure to install level on both axis so water flows out as intended.
I just replaced my cooler unit and it is working perfectly. Was easy to order and I liked that when I ordered, you asked for the Serial Number of the old unit. Very professional
The time from when the cooling system was incredibly fast. Very easy to install. Thank you for the great service. It hard to find a company that has such great service.
This Ice Maker under-counter is nice and well-made. It has been a great addition to my home bar. It's better than I expected.
Our ice maker arrived on time and was very simple to install. It looks great and is working perfectly! Thank you for all your help!
My husband and I chose the Wine Coolers Empire Ice maker under-counter unit to replace our old under counter unit. We were looking for something that would hold more ice, and fit the space we had. They were easy to work with, and their customer service is outstanding. I can't imagine going with anyone else!
We are so happy with the ice maker. It is quiet, and sturdy. Reversible stainless steel door with full-length handle, a touch of elegance. Might just be the best addition to our new kitchen. We've had it only a short time, but so far it works perfectly. Thanks for your help in choosing this particular model!