FREQUENTLY ASKED QUESTIONS

Why Buy from Wine Coolers Empire?

What if I find a lower price than at your store?

• We put forth a lot of effort to ensure that we have the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

What are the limitations of your 100% Price Guarantee?

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and "buy one, get one free" offers are not eligible
• The item must be in stock on the competitor's website
• The competitor must be an online store; they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, Overstock, Walmart, Amazon, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges; it excludes sales tax

Is there any Special Discounts for HVAC, Contractors, Designers, and Wine Lovers at Wine Coolers Empire?

• Without a doubt! You deserve to acquire the products you want at a discounted price, therefore please do not hesitate to contact us.

"I want to check if you can PRICE MATCH a product before I placed an order."